| Service | Service Examples | Possible Clients |
| Animation Development | - Corporate presentations
- Educational content
- Movies
- Shorts
- TV/Web Advertisements
| - Advertisement companies
- Electronic encyclopedias
- Movie studios
|
| Book Keeping and Accounting | - Expense processing
- General ledger
- Receivables and payables
- Financial statements
- Bank reconciliation
- Assets/equipment ledgers
- Stock option accounting
| - All organizations, large, medium and small
|
| CAD/GIS | - Printed to electronic-format conversion
- Raster to vector format conversion
- 2D to 3D conversion
- 3D modeling
| - Engineering firms
- Utility companies
|
Customer Support
(Voice, Email, Chat) | - Order taking
- Providing account status
- Providing product/service info
- Providing order status
- Providing reservation status
| - Airlines
- Banks
- Hotels
- Insurance companies
- Online stores
- Telephonic service providers
- Utilities
|
| Data Conversion | - Conversion of data across databases and platforms
- Conversion of data from one application to another
- Conversion of printed catalogs to online catalogs
- Conversion to HTML format
- Conversion to MS Office formats
- Conversion to PDF format
| - All organizations, large, medium and small
|
| Data Entry | - Data entry from printed matter
- Data entry from image files
- Business transaction data entry
- Yellow/White page data entry
- Data entry into software application
- Catalog data entry
- Data entry for mailing lists
- Manuscript typing
- Transcription into a word processor
| - Print publishers
- Web publishers
|
| Financial | - Analysis
- Forecasting
- Mergers and acquisitions
- Modeling
- Statements
| - Many organizations including banks and accounting firms
|
| Form Processing | - Insurance claim processing
- Medical form processing and billing
- Credit/debit card paper-receipt processing
- Survey processing
| - Insurance companies
- Hospitals
- Doctors
|
| Helpdesk | - Browsers/email support
- Connectivity issues
- Handling of service requests
- IT operational issues
- Office productivity application support
- Product usage queries
- Remote diagnostics
| - All large, medium, and small organizations, including Universities, Banks, Government offices
|
| HR | - Background/reference checking
- Benefits administration
- Claims management
- Employee surveys
- Pre-screening of applicants
| - All large, medium, and small organizations
|
| Insurance Processing | - Case Management
- Collateral verification
- Sales
- Policy issuance
- Policy maintenance
- Risk assessment
- Underwriting
| |
| Internet Marketing | - Email
- Search advertising
- Search engine optimization
| - Many businesses, especially those selling online
|
| Legal | - Case research
- Legal advice
- Transcription
- Contract drafting and review
| |
| Medical | - Billing
- Collection
- Insurance
- Medical advice
- Diagnostic second opinion
- Transcription
| - Hospitals
- Doctors
- Individuals
|
| Publishing | - Editorial
- Template design
- Proofreading
- Typesetting
| |
| Remote Server Management | - Email server monitoring and management
- Security monitoring
- Web server monitoring and management
| |
| Scanning, OCR, Editing, Indexing | - Book index making
- Image scanning and data capture
- Scanning followed by OCR and editing
| - Publishing houses
- Engineering firms
|
| Secretarial | - Corporate travel services
- Front desk/telephone operator service
- Transcription
| - All organizations, large, medium and small
|
| Software Quality Assurance | - Third-part testing
- Load testing
- Cross-platform testing
| - Software development companies and their clients
|
Technical Support
(Voice, Email, Chat) | - Resolution of PC/networking/other hardware problems
- Resolution of problems related to ISP connectivity
- Resolution of software related issues
| - Cable companies
- Cell phone manufacturers
- ISP's
- PC manufacturers
- Software houses
|
| Telemarketing | - Credit/debit card selling
- Insurance selling
- Leisure holiday selling
- Loan selling
- Mortgage selling
- Phone service selling
| - Banks
- Insurance companies
- Telephonic service providers
|
| Education and Training | - Curriculum design
- Content development
- On-line directed training
- K-12 tutoring
| - All organizations, large, medium and small
|
| Transcription | | |
| Web Research | - Secondary and primary research
- Internet search
- Market research
- Product research
- Conversion of findings to knowledge
| - Marketing firms
- Law firms
- Individuals
|
